Reynolds Clients and Family:

Amid developments surrounding the CoronaVirus (COVID-19,) the Reynolds family wishes to inform you of the steps we are taking to ensure the protection of our clients and employees. We are happy to let you know that we introduced steps to minimize disruption and increase protection to our customers while servicing, purchasing, or visiting the dealership. 

 

Car purchases - We have introduced steps and now have the capability to deliver your new or previously owned vehicle to you complimentary at no charge in most cases. With this service you can complete all paperwork in an environment of your choosing. Test drives can also be scheduled off site within 20 miles of the dealership. Call Logan Fincham at ext 122 for more information on purchasing your new or previously owned vehicle. 

Servicing your car - All technicians and service advisors will be wearing gloves while driving or handling your vehicle. Our loaner cars will be cleaned and wiped down with antibacterial cloths/spray after every use. We will also be picking up vehicles at your residence or business within 10 miles, using the same techniques (limited to a select number of vehicles per day). Call Deb Stowe at ext 145 for additional information about servicing your vehicle.

Overall day-to-day - We are constantly monitoring all areas of the dealership to determine the needed precautions to keep our employees and clients protected. We have increased the janitorial rounds to 6 times the normal rate, wiping down all doors, tables, employee and customer areas with antibacterial solutions and cloths. We will be limiting physical contact, such as handshakes and keeping a minimum 6 foot personal space around all of our employees and customers. Call David Penton, at ext 115 for additional information on our overall approach in handling this situation.

We will continue to monitor the situation and make adjustments as needed. We have referenced reliable websites such as the Center for Disease Control's https://www.cdc.gov/coronavirus/2019-ncov/index.html as well as other sources. As always, we appreciate your business and your trust in us to handle all your automotive needs. 

 

 

 

--

Amid developments surrounding the CoronaVirus (COVID-19,) the Reynolds family wish to inform you of the steps we are taking to ensure the protection of our clients and employees. 

Increased janitorial cleaning schedule to 3 times normal rate - All Door Handles, Desks, Counter tops, Seating area cleaned after use - Hand Sanitizer at all customer facing Areas - Techs and service writers to wear gloves when getting into and working on vehicles - Keeping a minimum 6' distance at all times and with all guests